Privacy Policy
PRIVACY POLICY
Last updated: January 9, 2026
This Privacy Policy describes how Tikooo Warehouse ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, make a purchase from, or otherwise interact with our website.
1. Information We Collect
When you visit our website, place an order, submit a form, or contact us, we may collect certain personal information, including but not limited to:
- Name
- Email address
- Shipping and billing address
- Order details and purchase history
- Communications you send to us
We also automatically collect certain information about your device, browser, IP address, and interaction with our website through cookies and similar technologies.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you regarding orders or inquiries
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure platform security
- Comply with legal and regulatory obligations
3. Sharing of Personal Information
We may share your personal information with third parties only as necessary to operate our business, including:
- Shopify and related e-commerce service providers
- Payment processors
- Shipping and logistics partners
- Analytics and website performance tools
These third parties are authorized to use your personal information only as needed to provide services to us.
4. Third-Party Communication Tools (WhatsApp)
We may offer customers the option to contact us via third-party messaging platforms, such as WhatsApp, for customer support, wholesale inquiries, or general communication.
When you choose to communicate with us through these platforms, please note that your messages and any personal information you share are subject to the privacy policies and data practices of the respective third-party service providers.
Tikooo Warehouse does not control how third-party platforms collect, store, or process your data. We use such communication channels solely to respond to inquiries and provide customer support.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.
9. Independent Reseller Disclaimer
Tikooo Warehouse operates as an independent reseller in the secondary market and is not affiliated with, endorsed by, or sponsored by any brands displayed on this website.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted on this page with a revised "Last updated" date.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at contact@tikooo.com.