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Wholesale & Bulk Orders
Do you offer wholesale or bulk pricing?
Yes. Tikooo Warehouse offers wholesale and bulk pricing for qualified buyers. Bulk pricing typically starts at 20+ units.
What is the minimum quantity for wholesale orders?
There is no fixed minimum. Pricing improves with larger quantities.
Can I request a wholesale catalog?
Yes. Please request a catalog through our Contact page or WhatsApp. Inventory availability changes quickly.
Are wholesale orders final sale?
Wholesale and bulk orders are generally final sale unless there is a verified issue with the items received.
Shipping & Orders
How fast do you ship orders?
Orders are typically shipped within 1 business day. U.S. delivery usually takes 3–5 business days.
Can I change or cancel my order after placing it?
Orders can only be changed or canceled before they are shipped. Once shipped, changes or cancellations are not guaranteed.
Do you ship internationally?
International shipping depends on destination and order size. Please contact us for details.
Returns & Final Sale Policy
What items are final sale?
All orders and discounted items are final sale.
These items are not eligible for returns or exchanges unless there is a verified quality issue upon delivery.
What is your return & exchange policy?
We only accept returns or exchanges if the product has a confirmed quality defect and clear photos are provided within 7 days of delivery.
Returns or exchanges will NOT be accepted under the following circumstances:
- Damage caused by not following the wash label or care instructions
- Normal wear and tear
- Incorrect washing, drying, or heat exposure
- Customer preference, sizing issues, or change of mind
All claims are subject to review and approval by Tikooo Warehouse.
Items damaged due to improper washing or care are not considered quality defects and are strictly non-refundable and non-exchangeable.
Warehouse Pickup & Appointments
Can I visit the Tikooo Warehouse?
Yes, warehouse visits are available by appointment only. Please schedule in advance.
Where is your warehouse located?
Our warehouse is located in City of Industry, Los Angeles, California.
Authenticity & Resale Disclaimer
Is Tikooo Warehouse an official brand retailer?
Tikooo Warehouse is an independent reseller and is not affiliated with, endorsed by, or sponsored by any brand unless explicitly stated.
All brand names, trademarks, and logos are used solely for identification purposes.
What does “resale” mean?
Resale refers to the lawful sale of products that were previously purchased through legitimate retail or distribution channels.
Contact & Support
How can I contact Tikooo Warehouse?
You can contact us via email or WhatsApp through our Contact page. We typically respond within 1 business day.